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“I was in dire straits when at 4:50p.m. I had realized I had not booked travel for my boss and his wife for an upcoming trip fifteen days away. I took the chance and called your office shortly after 5:00 p.m. and much to my relief the phone was answered by Kim Riordan. Kim spent at least 20 minutes to find something economical and timely. I suggested that we had airline credits on file with your Kim, and she didn’t flinch to track them down. Kim resolved my whole problem in 20 minutes. Thank you Rhonda for hiring superb employees. I am so impressed with Kim; I would like to continue to use her services in the future. In fact, I will probably increase my business knowing someone like her is there to take away some of my workload. Thank you.

~Ann Hagman, Executive Assistant, Contractors Northwest Inc.

 

 

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Founded in February, 1994 Travel Management, Inc. is a woman-owned-and-operated business that combines the personal attention and great service of a small company, where business is still conducted on a handshake, with the technological travel resources of a large corporation. We have assembled an all-star team of seasoned and talented travel professionals, and have equipped them with state-of-the-art tools such as Cornerstone Information Systems, and iBankTravel Management. The company has also expanded into air and other travel service management for tour operators and international missions groups. The theory of allowing its customers to perform their core competencies well and outsource travel has provided a strong purchasing environment that lowers all of TMI’s customers' costs.


With TMI’s strong employee base, the company has received overwhelming recognition, including one of the prestigious Travel Agency of the Year awards from Travel Weekly. Great service is dependent on the people providing it. There is no other agency in the Pacific Northwest with as skilled a team as we provide to our customers. TMI currently employs 14. at its corporate office outside of Spokane, Washington, 3 in Springfield, Missouri and has employees remotely located within the US.